Shipping policy


At Adam Nixon Photography LLC, we take immense pride in delivering gallery-quality prints and custom photo products. To ensure your artwork arrives in perfect condition, all orders are produced at our partner lab WhiteWall, custom-packaged, and shipped using industry-leading print lab standards.

1. Production & Delivery Times

Because our products are custom made-to-order, total fulfillment time varies by product and destination.

  • Estimated Delivery Window: Most orders are delivered within 6 to 13 business days (Monday–Friday) from the order date. 

  • Dynamic Timeframe: Exact delivery estimates depend on your selected product, size and destination country. Your estimated delivery date will be displayed at checkout. 

  • Business Days: Deliveries occur Monday through Friday. Weekend deliveries are not guaranteed. 


2. Shipping Rates

Shipping costs are calculated dynamically based on the dimensions, weight, quantity, and delivery destination of the items in your order.

  • Final shipping costs are displayed at checkout before you complete your purchase. 

  • Orders containing multiple items or oversized pieces may incur higher shipping costs due to specialized packaging needs.

  • The shipping costs already include all customs duties, handling fees and import sales taxes (US only). Outside the US additional costs may apply. See 
    International Shipping below. Please note that we only deliver to the official states of the USA; delivery to Puerto Rico is not possible via WhiteWall.

3. Delivery Options & Freight Carriers

We partner with premium international shipping carriers to ensure secure and timely transport.

  • Standard Delivery Shipping is handled via DHL, DPD, UPS, or TNT / FedEx depending on your location and shipment size. 


  • Express Shipping: We do not offer rush or express shipping options, as every piece requires strict production and drying/curing processes that cannot be expedited. 


4. Packaging & Multiple Shipments

To protect fragile materials during transit, products are safely packaged according to their physical format:

  • Prints & Photo Papers: Photo and Fine art prints up to 60 cm x 40 cm (~24" x 16") are shipped flat in protective reinforced envelopes. Larger prints are safely rolled and shipped in heavy-duty shipping tubes. 

  • Wall Art & Framed Works: Acrylic glass prints, Metal prints, Canvas prints, and framed works are shipped in protective art crates or specialized, shock-proof art packaging.

  • Separate Shipments: If your order contains different types of items (for example, a large acrylic print paired with a photo print), your order may arrive in separate packages with distinct tracking numbers. Different product lines fulfill independently, which may cause items to arrive 1 to 2 business days apart. 


5. Order Tracking

Once your order leaves our lab, you will receive a shipping confirmation email containing your shipment’s tracking link and carrier information. You can track your package directly through the carrier's website.

6. International Shipping & Customs Duties

We ship to many destinations worldwide, there are a few exceptions. The best way to check if we ship to your area is to enter your shipping address during checkout.

  • International Taxes & Duties: For orders delivered outside of the US, shipments may be subject to additional import taxes, customs duties, or fees imposed by the destination country. 

  • These charges are the responsibility of the recipient. Customs delays may occasionally affect estimated delivery times.


7. Damages in Transit & Issues

Every artwork is built to museum standards and inspected before leaving the facility. However, if your package arrives visibly damaged:

  • Document the Damage: Take clear photos of the damaged outer box, internal packaging, and the damaged artwork.

  • Contact Us Immediately: Send your photos and order number to [support@adamnixon.com] within 7 calendar days of delivery.

  • Replacement: We will immediately coordinate with our production lab to fabricate and ship a free replacement.


Need Help?

If you have questions about your shipment, please reach out to us at [support@adamnixon.com] or visit our Contact Page.